Customer care

-Why create an account?
Opening an account will allow you to make purchases through the Sewing Hope e-Boutique. Once registered, you will not be required to re-enter your personal information which will ensure a faster check-out process. You will have the ability to track your orders easily online at any time. You will receive privileged access to exclusive content and special previews of the latest Sewing Hope creations in the My Sewing Hope section of our website. Save your favorite Sewing Hope creations on your personal Wish List and share them with your family and friends. Sign up for our member e-newsletter to stay up to date on everything Sewing Hope.
-How do i modify or delete my sewing hope account?
You have the right to ask for access to any personal information that we hold about you in our records, to correct any inaccuracies and to update any out-of-date information. In some circumstances, you have the right to request the erasure of your personal information or a restriction of its use. For support please contact our Sewing Hope Client Relations Centre on +971 54 774 4027 or by email at [email protected].
-How do i (un)subscribe to sewing hope’s mailing list?
You have the right to object to us processing your personal information in some cases. In particular, you can ask us to stop sending you direct marketing communications at any time (however please note that we may continue to send you service-related (i.e. non-marketing) communications, such as e-mail updates on your order status). If you wish to exercise any of these rights, please email the Sewing Hope Client Relations Centre at [email protected].
You may also unsubscribe from e-mail marketing communications at any time by clicking on the ‘unsubscribe’ link in any Sewing Hope marketing e-mails.
-What is sewing hope’s privacy policy?
Sewing Hope is committed to protecting the privacy of its clients. We provide a secure online shopping environment and hold our customer’s personal data in accordance with applicable laws and regulations. We encourage you to consult our complete Privacy Policy, should you wish for more information. Sewing Hope will not intentionally collect personal information from minors under the age of 13. We use cookies to help keep track of what you have in your Shopping Bag and to remember you when you return to the Sewing Hope e-Boutique. Sewing Hope does not use cookies to gather personal information. If you do not accept cookies, you will not be able to use the Sewing Hope e-Boutique. Furthermore, should you modify your browser settings to refuse cookies, you may be required to re-register on your next visit to the Sewing Hope e-Boutique.