Privacy Policy

PRIVACY POLICY

ABOUT SEWING HOPE FOR ARMENIA AND THIS PRIVACY POLICY

Sewing Hope for Armenia (Kari Huys LLC) has its registered offices at 77 Marshall Baghramyan Avenue 0019 Yerevan, Armenia. In this Privacy Policy, we use the term Sewing Hope for Armenia (and “we“, “us” and “our“) to refer to the head office of Sewing Hope for Armenia (Kari Huys LLC) at the registered address above, and any of our affiliates and/or our boutiques.

Please take a moment to read the following policy that explains how we collect, use, disclose and transfer the personal information that you provide to us on our websites, mobile applications and other digital platforms (together referred to as the “Platforms”) or when you interact with us over social media platforms. It also explains how we collect information through the use of cookies and related technologies when you use our Platforms.

 

UPDATES TO THIS PRIVACY POLICY

From time to time we may update this Privacy Policy. When we do, we will publish the changes on this Platform.


INFORMATION YOU PROVIDE TO US AND HOW WE USE IT

We collect the information from you as detailed below:

  • To access certain areas of our Platform, you will need to register with us.  During the registration process you will be asked to submit personal information about yourself (including your name and address, date of birth, e-mail address and telephone number).  By entering your details in the fields requested, you enable Sewing Hope for Armenia to provide you with the services you select;

  • When you purchase products online or by phone, we collect information such as your purchase details and relevant payment information.  In addition, we will also collect personal information from you when you correspond with us.  Please note that phone calls will on occasion be recorded for security, training and development purposes;

  • If you choose to interact with Sewing Hope for Armenia via a social media platform or other third party service, we will collect the information you have provided to us through that platform;

  • We also collect certain information automatically about visitors to our Platform, described in the section headed “Cookies and other information that we automatically collect“, below; and

  • We will collect information about your location to the extent that we provide any location services, described in the section headed “Location services” below.

We will use the information we collect from you to:

  • Manage and fulfil purchase and repair orders, facilitate delivery, and to provide after-sales services;

  • Manage our accounts and records;

  • Deal with your enquiries and requests;

  • Send service related communications, including announcements and administrative messages such as order confirmation;

  • Identify products and services we think you might be interested in based on your information, such as your purchase history and your previous interactions with us;

  • Send you marketing communications (including e-mails and social media audience matching) relating to us and other third party partners and that we think may be of interest to you where we have a legitimate basis to do so (please see the “Your choices” section below for further information about how you can control these updates);

  • Conduct market research so that we can continuously improve the services we provide to our customers;

  • Undertake credit checking, prevention of fraud and other prohibited or illegal activities as part of our efforts to keep our Platform and services secure; and

  • Understand how our Platform is used so that we can continuously improve our Platform and services and other offerings.

 

COOKIES AND OTHER INFORMATION THAT WE AUTOMATICALLY COLLECT

Like most platforms, Sewing Hope for Armenia logs IP addresses and uses cookies and similar technologies that allow us to recognise you and to customise your experience, and provide us with information about the way our visitors access our Platform. You can find out more about how we use cookies and related technologies below.

What is a cookie?

Cookies are text files, containing small amounts of information, which are downloaded to your computer or mobile device when you visit a website or mobile application. They are used to recognise your computer as you move between pages on a website, or when you return to a website or mobile application you have visited previously. Cookies are widely used in order to make platforms work, or to work more efficiently, as well as to provide information to the owners of the platform.

We use cookies to enhance the online experience of our visitors (for example, by remembering your language and/or product preferences) and to better understand how our Platform is used. Cookies will tell us, for example, whether you have visited our Platform before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests.

There are two broad categories of cookies:

  • First party cookies, served directly by Sewing Hope for Armenia (Kari Huys LLC)  to your computer or mobile device. They are used only by Sewing Hope for Armenia (Kari Huys LLC)  to recognise your computer or mobile device when it revisits our Platform.
  • Third party cookies, which are served by a third party service provider on our Platform, and can be used by the service provider to recognise your computer or mobile device when it visits other platforms. Third party cookies are most commonly used for platform analytics or advertising purposes.

Cookies can remain on your computer or mobile device for different periods of time. Sewing Hope for Armenia uses both ‘session cookies’ and ‘permanent cookies’. Session cookies exist only while your browser is open and are deleted automatically once you close your browser. Permanent cookies survive after your browser is closed, and can be used to recognise your computer or mobile device when you open your browser and browse the internet again.

What cookies does Sewing Hope for Armenia use?

The Platform serves only the following types of cookies to your computer or mobile device:

Type of Cookie Purpose
Cookies necessary for essential purposes These cookies are essential to provide you with services available through this Platform and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for, like transactional pages and secure login accounts, would not be possible.
Functional Cookies These cookies serve a variety of purposes related to the presentation, performance and functionality of this Platform. Their overall purpose, however, is to enhance visitors’ experience and enjoyment of this Platform. For example, some of these cookies enable visitors to specify language, product or other platform preferences.
Performance Cookies These cookies are used to collect information about how visitors use our Platform.The information gathered does not identify any individual visitor and is aggregated. It includes the number of visitors to our Platform, the platforms that referred them to our Platform and the pages that they visited on our Platform. We use this information to help run our Platform more efficiently, to gather broad demographic information and to monitor the level of activity on our Platform.
Advertising Cookies When you visit our Platform or click on advertisements or promotional areas on the Platform these cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help to evaluate the effectiveness of advertising and promotion.They are usually placed by advertising networks with our permission. They remember that you have visited a platform and this information is shared with other organisations such as advertisers.
Social Cookies These cookies enable users to share pages and content through third party social media and other platforms. The companies that serve these cookies may also use your information to serve targeted advertising on other platforms.

 

How to control or delete cookies

We use non-essential cookies on the basis of your consent. You have the right withdraw that consent and refuse the use of cookies at any time and we have explained how you can exercise this right below. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our Platform.

You can set your cookie preferences by changing your browser settings so that cookies from this Platform cannot be placed on your computer or mobile device. In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility).

If you would like to learn more, please visit http://www.aboutads.info/choices/. More detail on how businesses use cookies is available at www.allaboutcookies.org.  We are not responsible for effectiveness of or compliance with any third parties’ opt-out options.

IP addresses

We will collect information about your computer or mobile device, including where available your IP address, operating system, log-in times and browser type. We use this information to better understand how visitors use our Platform and for internal reporting purposes. We will anonymise and share this information with advertisers, sponsors or other businesses.


CONTACT US

If you have any questions or comments about this Privacy Policy, or privacy matters generally, please contact us at the address provided below. You can also use this address if you wish to request access to the personal information we hold about you or to unsubscribe from any further e-mail marketing communications.

If you have any questions about this Privacy Policy or the manner in which your information may be processed, please contact us at:

Email: support@sewinghopearmenia.com